Terms and Conditions

These terms and conditions (the "Terms and Conditions") govern the use of www.shoeboxproject.com (the "Site"). This Site is owned and operated by The Shoebox Project for Shelters / Operation boite a chaussures pour refuges. This Site represents a non-profit organization.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of The Shoebox Project for Shelters / Operation boite a chaussures pour refuges and the Site's creators. This includes, but is not limited to, images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Accounts

When you create a donor account on our Site, you agree to the following:

  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account and

  2. All personal information you provide to us through your account is up-to-date, accurate, and truthful and you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you use our Site illegally or violate these Terms and Conditions.

Financial Contributions and Support

This section outlines the guidelines and conditions related to financial contributions made to The Shoebox Project for Women, on our Site:

The following contributions come in the form of:

Unlike commercial entities, our organization does not engage in the sale of goods or services; instead, we rely on the generosity of our supporters to fulfill our mission, and we are committed to ensuring transparency and fairness in all our financial transactions.

Refund Policy

The Canada Revenue Agency (CRA) stipulates that a registered charity cannot return a donor’s gift. As a donation transfers ownership of the money from the donor to the charity, once the transfer is made, the charity is obliged to use the gift in carrying out its charitable purposes. Because The Shoebox Project for Women is a charity, we must follow these guidelines set by the CRA. Visit the CRA website for more details:

https://www.canada.ca/en/revenue-agency/services/charities-giving/charities/operating-a-registered-charity/receiving-gifts/returning-a-gift-a-donor.html

Therefore, if your donation was made to the wrong charity, please email us at info@shoeboxproject.com immediately. We’ll be pleased to help you redirect it to the intended charity.

If you have any other questions or concerns about refunds, please email us at info@shoeboxproject.com, and we’ll be happy to help.

Subscriptions

Your subscription does not automatically renew. You will be notified before your next payment is due and must authorize that payment in order for your subscription to continue.

To cancel your subscription, please follow these steps: Subscriptions can be cancelled without any penalty and without any penalties for either side.

Payments

We accept the following payment methods on our Site:

When you provide us with your payment information, you authorize us to use and access the payment instrument you have chosen. You also authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Consumer Protection Law

Where the Consumer Protection Act or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Links to Other Websites

Our Site contains links to third-party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third-party website or service linked to our Site. It is your responsibility to read the terms and conditions and privacy policies of these third-party websites before using them.

Limitation of Liability

The Shoebox Project for Shelters / Operation boite a chaussures pour refuges and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses, including legal fees, resulting from your use of the Site.

Indemnity

Except where prohibited by law, by using this website, you indemnify and hold harmless The Shoebox Project for Shelters / Operation boite a chaussures pour refuges and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the Province of Ontario.

Additional Terms

The Canada Revenue Agency (CRA) stipulates that a registered charity cannot return a donor's gift. As a donation transfers ownership of the money from the donor to the charity, once the transfer is made, the charity is obliged to use the gift in carrying out its charitable purposes.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal, and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time to comply with the law and reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email or post a notice on our Site of changes to these Terms and Conditions.

Contact Information

Please contact us if you have any questions or concerns. Our contact details are as follows:

(416) 817-8709
rosie_smythe@shoeboxproject.com

108 - 1485 Dupont Street, Toronto, ON M6P 3S2

You can also contact us through the feedback form available on our Site.

Effective Date: 1st day of April, 2024